Frequently Asked Questions

Everything you need to know about shopping for your little one.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.

How much does shipping cost?

We offer flat-rate shipping on all domestic orders, and free standard shipping on orders over $50. International shipping rates are calculated at checkout based on destination.

What is your return policy?

We want you to love your purchase! We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, some items like pacifiers and teethers are final sale.

Are your products safe for newborns?

Safety is our top priority. All DuckDuckBaby products are made from non-toxic, BPA-free, and baby-safe materials that meet or exceed international safety standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my DuckDuckBaby apparel?

To keep your baby's clothes soft and durable, we recommend machine washing on a cold, gentle cycle with mild detergent and tumble drying on low heat.