Returns & Exchanges

At duckduckbaby, we want you and your little one to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. If your order isn't quite right, our simple return process ensures a quick resolution or a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unwashed, unworn items with all original tags attached into the shipping box and include your packing slip.

3

Label and Ship

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing